Face to Face Workshops
When: Friday, 31 October 2025 9:00am – 4:30pm (ACDT)
Where: Bower Place, 145 South Terrace, Adelaide, South Australia
Presenters: Malcolm Robinson and Lisa Wolff
Cost: $600 +GST p/person
bower(note)™ is a transformational protocol for the conduct of all meetings. It provides structure and process for meetings that maximises the quality of information produced in a meeting, the documentation of that information, and the prevention of that information from being lost, protecting all parties in the process.
- Provides powerful contractual management and is best embedded in policy and procedure.
- Cost effective and administratively efficient, removing duplication.
- Remediates the fundamental inequalities that constrain problem resolution.
- Aligns responsibility for problems with the authority to produce solutions.
- Outcome driven with an eye to change
- Ameliorates the misunderstandings and differences central to complaints.
- Aligns the boundary between health, education and human services providers and promotes broad collaboration.
- Manages student, parent, and school disputes and staff / leadership issues.
- Deals directly with dysregulation, violence, abuse, and self-harm.
- Transparent, inclusive, contemporaneous and legally protective.
- A communication, recording and intervention process.
Learn the practice and theory of bower(note)™ in a full-day, face-to-face workshop. Participants will have the opportunity to analyse a case study that directly relates to their school context through the bower(method)™ framework for thinking through complexity.
Includes:
Professional Development: 6-hours (face-to-face OR live online available) $500 + GST p/person (including catering)
Licence: authorizing participants to use the bower(note) protocol for complexity and crisis (includes 1 year subscription to bower(knowledge) for schools – a knowledge and resource repository, quarterly collaboration forums, monthly online Q&A coaching opportunities, annual conference, monthly articles, & fast-tracked paediatric psychology and family therapy referrals).$100 + GST p/person p/year (whole school licences are available
Your Support Workers are the face of your organisation — their skills, confidence, and professionalism directly shape client satisfaction, retention, and outcomes. Yet the role comes with enormous complexity: diverse clients, varied settings, and often working alone to handle challenging situations in real time.
This half-day workshop introduces Support Workers to the Bower Place framework — a proven approach to managing boundaries, delivering ethically sound services, navigating difficult situations, and reporting with accuracy and confidence. Participants leave with practical tools and problem-solving strategies they can use immediately.
When Support Workers have clarity about their role in the broader system, they make better decisions, protect organisational reputation, and improve client outcomes — all of which is good for your business.
Who should attend?
Support Workers across community services, mental health, NDIS, health, education, and aged care.
Presenters: Melissa Hopper, John Karatzas and Michelle Lindblom
Where: Bower Place, 145 South Terrace, Adelaide
When: Friday 17 October 2025
Time: 9.30am – 1.00pm
Cost: $200 + GST = $220
Register Here!
This workshop will present a comprehensive methodology for clinical practice and service delivery with high and complex (support) needs children, adolescents, adults, and families. The focus will be on the practices and protocols agencies, schools, and practitioners can use to produce genuine inclusion and participation and make a real difference to intractable problems and symptoms – by dealing with the fundamental inequalities that constrain responsibility, inclusion, participation, and collaboration in clinical practice and service delivery.
Presenters: Malcolm Robinson, Melissa Hopper and John Karatzas
Where: The Quest, Mildura
When: Monday 17 November 2025
Time: 9.30am – 4.30pm
Cost: $360 + GST = $396
CPD Hours: 8 Hours (Certificate of Attendance issued on Completion)
Register Here!
