Face to Face Workshops
When: Friday, 19 September 2025 9:00am – 4:30pm (ACST)
Where: Bower Place, 145 South Terrace, Adelaide, South Australia
Presenters: Malcolm Robinson and Lisa Wolff
Cost: $602 +GST p/person
bower(note)™ is a transformational protocol for the conduct of all meetings. It provides structure and process for meetings that maximises the quality of information produced in a meeting, the documentation of that information, and the prevention of that information from being lost, protecting all parties in the process.
- Provides powerful contractual management and is best embedded in policy and procedure.
- Cost effective and administratively efficient, removing duplication.
- Remediates the fundamental inequalities that constrain problem resolution.
- Aligns responsibility for problems with the authority to produce solutions.
- Outcome driven with an eye to change
- Ameliorates the misunderstandings and differences central to complaints.
- Aligns the boundary between health, education and human services providers and promotes broad collaboration.
- Manages student, parent, and school disputes and staff / leadership issues.
- Deals directly with dysregulation, violence, abuse, and self-harm.
- Transparent, inclusive, contemporaneous and legally protective.
- A communication, recording and intervention process.
Learn the practice and theory of bower(note)™ in a full-day, face-to-face workshop. Participants will have the opportunity to analyse a case study that directly relates to their school context through the bower(method)™ framework for thinking through complexity.
Includes:
Professional Development: 6-hours (face-to-face OR live online available) $502 + GST p/person (including catering)
Licence: authorizing participants to use the bower(note) protocol for complexity and crisis (includes 1 year subscription to bower(knowledge) for schools – a knowledge and resource repository, quarterly collaboration forums, monthly online Q&A coaching opportunities, annual conference, monthly articles, & fast-tracked paediatric psychology and family therapy referrals).$100 + GST p/person p/year (whole school licences are available
Your Support Workers are the face of your organisation — their skills, confidence, and professionalism directly shape client satisfaction, retention, and outcomes. Yet the role comes with enormous complexity: diverse clients, varied settings, and often working alone to handle challenging situations in real time.
This half-day workshop introduces Support Workers to the Bower Place framework — a proven approach to managing boundaries, delivering ethically sound services, navigating difficult situations, and reporting with accuracy and confidence. Participants leave with practical tools and problem-solving strategies they can use immediately.
When Support Workers have clarity about their role in the broader system, they make better decisions, protect organisational reputation, and improve client outcomes — all of which is good for your business.
Who should attend?
Support Workers across community services, mental health, NDIS, health, education, and aged care.
Presenters: Melissa Hopper, John Karatzas and Michelle Lindblom
Where: Bower Place, 145 South Terrace, Adelaide
When: Friday 17 October 2025
Time: 9.30am – 1.00pm
Cost: $200 + GST = $220
